- Gadgets

SONY WARRANTY VOIDED FOR EXCESSIVE DUST / HUMIDITY AND OTHER NORMAL USE BS REASONS



This is a phone call I recorded with the Laredo Service Center. When Sony promises Warranty coverage it should not seek to exclude devices without any attempt to verify whether the devices actually have been damaged as a result of liquid damage or some other non covered reason. They will say using your camera normally outdoors,with dust and humidity will damage and invalidate your warranty! Do not buy sony.

OTHER…

7 thoughts on “SONY WARRANTY VOIDED FOR EXCESSIVE DUST / HUMIDITY AND OTHER NORMAL USE BS REASONS

  1. I was ready to drop over $3,000 on Sony DSLR csmera and lense. After researching the absolutely terrible, virtually non-existent Sony warranty and terrible customer service, I have decided to invest my dollars with Nikon or Canon. Shame on you Sony….your agents sound like New York scam dealers I have met. Do anything to get out of standing behind your products. Good bye Sony! This is going to catch up with and ruin your once excellent company!

  2. Honestly, it is very easy to go against Sony or any other big company, I am sorry to say I do not agree with you all though, the camera did not came with corrosion, that is something that one way or another was caused by him. The fact that the agent had issues to explain him or everything he said does not change that fact, of course if you discuss the same thing over and over the guy will eventually make a mistake and say something stupid but it does not change the fact that he did not purchased the camera with corrosion even if they know or not how it happened.

    What I'm trying to say is that this is not a design failure or nothing similar…

  3. People please! Do you think a big company is going to be like "oh no we can't fix that because it's too expensive" , you have to keep your ports closed all the time, i personally use my magnetic charger for a better maintenance, sony knows that there's a lot of technitians out there that can prove them wrong, BUT they can't because they messed up their phones, so they come to the social network to complain, instead of looking for a lawyer, ive seen cases where people receive a brand new replacement (without a protection plan) because device has a manufacturer issue, so please stop talking about things you don't know btw the device is water resistant if you're dealing with fresh water, not sweat or juice or salt water.

Leave a Reply

Your email address will not be published. Required fields are marked *